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Terms of Use

Last updated: 22 April 2026 (updated to reflect addition of Cloudflare Web Analytics)

Important: This website is a pre-launch information and waitlist page only. Merid Health is not yet providing clinical, medical, or telehealth services. Nothing on this website constitutes medical advice, a diagnosis, or a treatment recommendation. Always consult a qualified healthcare professional for advice about your health.

1. About these terms

These Terms of Use govern your access to and use of the Merid Health website at meridhealth.com and meridhealth.com.au (the "Site"), operated by Merid Health Pty Ltd (ABN: [TO BE INSERTED]) ("Merid Health", "we", "us", "our"), a company incorporated in Victoria, Australia.

By accessing the Site, you agree to be bound by these Terms of Use. If you do not agree, please do not use the Site.

These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.

2. This is not a clinical service

Merid Health is currently in pre-launch. The Site is provided for general information purposes only. At this time:

  • No clinical or medical services are being provided through the Site.
  • No doctor-patient relationship is created by your use of the Site or submission of a waitlist entry.
  • No information on the Site constitutes a diagnosis, clinical opinion, or treatment recommendation.
  • Joining the waitlist does not guarantee access to services, a consultation, or a prescription.

If you require medical attention, please contact your GP, call healthdirect on 1800 022 222, or in an emergency dial 000.

3. Joining the waitlist

By submitting your email address to join our waitlist, you agree that:

  • You are at least 18 years of age and located in Australia.
  • The information you provide is accurate and belongs to you.
  • You consent to receiving launch-related communications from Merid Health by email, as described in our Privacy Policy.
  • Joining the waitlist creates no contractual obligation on either party and does not guarantee access to any service.
  • We may remove you from the waitlist at any time, and you may unsubscribe at any time using the link in any email we send.

4. General information only — no therapeutic claims

This Site provides general health information for educational purposes. In accordance with the Therapeutic Goods Act 1989 (Cth) and the Therapeutic Goods Advertising Code:

  • No therapeutic goods (including prescription medications) are advertised or recommended on this Site.
  • References to "bulk-billed follow-up consultations" describe a potential benefit subject to individual Medicare eligibility and clinical assessment. They are not a guarantee of service or cost.
  • Any health information on this Site is general in nature and does not take into account your individual health circumstances, needs, or objectives.

We make no representation that any information on this Site is appropriate or suitable for your individual circumstances.

5. Intellectual property

All content on this Site — including text, design, graphics, logos, and code — is owned by or licensed to Merid Health Pty Ltd and is protected by Australian and international copyright law.

You may view and print pages from this Site for personal, non-commercial use only. You must not reproduce, republish, transmit, or otherwise use any content from this Site for commercial purposes without our prior written consent.

6. Limitation of liability

To the maximum extent permitted by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)):

  • We provide the Site "as is" without any warranty, express or implied, including warranties of accuracy, completeness, merchantability, or fitness for a particular purpose.
  • We are not liable for any loss or damage — including direct, indirect, incidental, or consequential loss — arising from your use of, or reliance on, information on this Site.
  • We are not liable for any loss resulting from errors, interruptions, or unavailability of the Site.

Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition, implied or imposed by the Australian Consumer Law that cannot lawfully be excluded or limited.

7. External links

The Site may contain links to third-party websites for your convenience. We do not endorse, control, or accept responsibility for the content, privacy practices, or availability of those sites. We encourage you to review the terms and privacy policies of any external sites you visit.

8. Analytics and data collection

When you visit this Site, anonymous usage data is collected automatically via Cloudflare Web Analytics (provided by Cloudflare, Inc., USA). This includes page views, page performance, referring URL, browser/device type, and visitor country. No cookies are set for analytics purposes and no personally identifiable information is collected or stored.

For full details, see our Privacy Policy.

9. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

10. Changes to these terms

We may update these Terms of Use from time to time, particularly as our services develop and launch. The date at the top of this page indicates when the Terms were last updated. Continued use of the Site after any change constitutes acceptance of the revised Terms.

The latest version will always be available at meridhealth.com/terms.html. We will notify waitlist members of any material changes by email.

11. Contact

If you have any questions about these Terms of Use, please contact us:

Merid Health Pty Ltd
Melbourne, Victoria, Australia
Email: hello@meridhealth.com